Privacy Policy

Introduction

Welcome to http://patient-care-training.authority-talk.com (hereafter referred to as “Patient Care Training,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines how we handle the personal information of our website visitors, users, and subscribers, adhering to stringent data protection regulations worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty for Data Practices Act (CTDPAA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This privacy policy applies to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered under the Patient Care Training brand. It is important to emphasize that this policy does not extend to third-party platforms, applications, or services that you may access through links on our site. These external entities have their own privacy policies, and we encourage you to review them prior to using such services.

Processing Activities

This policy governs various user interactions, including but not limited to:

Account Creation and Use: When you sign up for an account or use our services as an authorized user.
Website Visits: Any time you visit or interact with our websites linked to this Privacy Policy.
Communication: Including newsletters, emails, phone calls, and text messages (SMS) we send to you.

Personal Data Collection

We collect diverse types of personal data to enhance your experience, improve our services, and comply with legal requirements. These include:

Account Information: Details related to your user account creation and management.
Payment Information: Data required for processing transactions, including payment card details (encrypted) and billing addresses.
Financial Information: Records of financial transactions, spending patterns, and other related financial data.
Purchase Information: Items you buy from us, purchase history, and order details.
Mobile Device Identifiers: Unique identifiers associated with your mobile device for tracking and analytics.
Location Data: Information about your geographical location when using our apps or visiting our websites.
Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (subject to their privacy policies).
Product Information: Details about products you view, search for, or purchase on our sites.

We acquire this data through direct user input, automated systems, and third-party sources, always in compliance with relevant privacy laws.

Cookies

Patient Care Training uses cookies to enhance your experience and provide valuable insights. Cookies are small text files stored on your browser or device that help us recognize users, remember preferences, and understand user behavior. We categorize cookies into three main types:

Strictly Necessary: Essential for navigating our sites and using their core features.
Preference: Remembering user settings and customizing content.
Analytics: Tracking website usage to improve our services and user experience.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the data is no longer needed, we delete or anonymize it securely. Our retention periods may vary depending on the type of data and the legal requirements applicable to our business.

Security Measures

Patient Care Training prioritizes the security of your personal data. We implement robust organizational safeguards and security measures to protect against unauthorized access, disclosure, alteration, or destruction. This includes:

Encrypted Communication: All data transmitted between your browser and our servers is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who assist in data processing and storage, ensuring they adhere to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and websites do not knowingly collect personal information from minors. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights

Depending on your location, you have certain rights regarding your personal data, including:

Access: The right to request access to and receive a copy of your personal data held by us.
Rectification: Correcting inaccurate or incomplete personal data we hold about you.
Erasure (Right to be Forgotten): Requesting the deletion of your personal data where there is no legitimate reason for retaining it.
Restriction: Limiting our processing of your data in specific circumstances.
Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Opposing the processing of your data where we rely on legitimate interests or the performance of a task in the public interest/exercise of official authority.
Non-Discrimination: The right not to be subject to automated decision-making that significantly affects you, or to profile you.

To exercise these rights, please contact our Data Privacy Officer using the details provided in the ‘Contact’ section below. We will respond to your request as quickly as possible and within the timeframes specified by applicable law.

Changes to Policy

Patient Care Training reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe from communications, or data-related questions, please contact us:

Email: [email protected]

Mail: Patient Care Training, Data Privacy Team, [Address]